Return and Exchange Policy at Halvati Store... Your satisfaction is our goal. Return period: 10 days only. Return fee: 30 riyals. For your safety, Halvati Store does not allow the return or exchange of international brands, except for products that arrive damaged or not matching the specifications of the offer, and the delivery fee will be deducted from you. As for Halvati products, you can return if you do not like them, but keep the perfume box, and upon return, a 20 riyals insurance fee will be deducted. How to return products: When you wish to exchange any damaged, defective, or non-compliant product with the offer, all you need to do is: contact customer service directly: +966507934953 or send an email: [email protected]. Our team will respond to your request immediately and without delay. Repack the product in its original packaging and hand it over to the shipping agent. Upon receiving the product, we will refund your money... Perfumes cannot be returned or exchanged once their bottle or box is opened.